Frequently Asked Questions

Below FAQ are some common concerns of our clients, if you have other questions, please just send it to housepfpj2025@gmail.com

Ask Your Questions

Our candles are crafted using natural soy wax, toxin-free wicks, and sustainable packaging. We avoid paraffin wax and synthetic fragrances to ensure a clean, non-toxic burn that’s gentle on you and the planet.
Absolutely! We offer customization in fragrance, wax color, jar design, and packaging. Perfect for weddings, corporate gifting, baby showers, and more. Get in touch via Instagram DM or WhatsApp to start your custom order.
MOQs vary by product—ranging from 10 to 100 pieces. Each product listing includes the specific MOQ. Smaller orders are also accepted via direct message on Instagram or WhatsApp.
Yes, we do! While our catalogue focuses on single products bulk orders can be placed through email, DMs on instagram and whatsapp messages. Prices for individual pieces are mentioned in the catalogue.
Burn time varies by product. For example, our Lotus Jar Candle burns for 6–8 hours, while our Boat Candle lasts up to 55 hours. All burn durations are listed in the product descriptions.
Yes! Our HEAL Body Massage Candle is specially formulated with skin-safe ingredients like mango butter, jojoba oil, and beeswax. It’s ideal for soothing massages and self-care rituals.
We offer a wide variety of scents including Jasmine, Sweet Vanilla, Rose Boost, Bamboo & White Tea, Tobacco Noir, Sandalwood, Lavender, and Vetiver. Custom fragrance blends are also available on request.
Yes, we provide pan-India delivery and support international shipping. Shipping costs will be calculated at actuals based on your location.
Delivery will happen within 5-7 days. For bulk order delivery, please contact us via given information.
We accept returns or exchanges only in case of damaged products. Please record a video while opening the package and send it to us within 7 days of delivery. Claims made after this period will not be entertained.