Frequently Asked Questions
Below FAQ are some common concerns of our clients, if you have other questions, please just send it to housepfpj2025@gmail.com
What makes House of PJ candles eco-friendly?
Our candles are crafted using natural soy wax, toxin-free wicks, and sustainable packaging. We avoid paraffin wax and synthetic fragrances to ensure a clean, non-toxic burn that’s gentle on you and the planet.
Can I customize candles for gifting or events
Absolutely! We offer customization in fragrance, wax color, jar design, and packaging. Perfect for weddings, corporate gifting, baby showers, and more. Get in touch via Instagram DM or WhatsApp to start your custom order.
What is the minimum order quantity (MOQ) for bulk orders?
MOQs vary by product—ranging from 10 to 100 pieces. Each product listing includes the specific MOQ. Smaller orders are also accepted via direct message on Instagram or WhatsApp.
Do you offer Bulk Orders?
Yes, we do! While our catalogue focuses on single products bulk orders can be placed through email, DMs on instagram and whatsapp messages. Prices for individual pieces are mentioned in the catalogue.
How long do your candles burn?
Burn time varies by product. For example, our Lotus Jar Candle burns for 6–8 hours, while our Boat Candle lasts up to 55 hours. All burn durations are listed in the product descriptions.
Are your candles safe for skin use?
Yes! Our HEAL Body Massage Candle is specially formulated with skin-safe ingredients like mango butter, jojoba oil, and beeswax. It’s ideal for soothing massages and self-care rituals.
What fragrances are available?
We offer a wide variety of scents including Jasmine, Sweet Vanilla, Rose Boost, Bamboo & White Tea, Tobacco Noir, Sandalwood, Lavender, and Vetiver. Custom fragrance blends are also available on request.
Do you ship across India and internationally?
Yes, we provide pan-India delivery and support international shipping. Shipping costs will be calculated at actuals based on your location.
How long does it take to deliver an order?
Delivery will happen within 5-7 days. For bulk order delivery, please contact us via given information.
What is your return and damage policy?
We accept returns or exchanges only in case of damaged products. Please record a video while opening the package and send it to us within 7 days of delivery. Claims made after this period will not be entertained.